Frequently Asked Questions
Everything you need to know about our premium headwear.
How do I determine my correct hat size?
To find your perfect fit, measure the circumference of your head about one inch above your eyebrows. Compare your measurement to our size chart located on each product page to select between Small, Medium, Large, and Extra Large.
What materials are Bruno Capelo hats made from?
Our headwear is crafted from premium materials including 100% Australian wool felt, fine braided straw, and luxury fabrics like velvet and linen, ensuring both durability and sophisticated style.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. generally takes 3-7 business days, while expedited options are available at checkout.
What is your return and exchange policy?
We offer a 30-day return policy for unworn items in their original packaging with tags attached. If you need a different size or style, we provide easy exchanges to ensure you are completely satisfied with your purchase.
How should I care for and store my hat?
We recommend storing your hat upside down on its crown or on a hat rack to maintain brim shape. For wool hats, use a soft-bristled brush to remove dust. Avoid heavy rain, but if it gets wet, let it air dry naturally away from heat.
Do you offer international shipping?
Yes, Bruno Capelo ships to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.